IGDA CM SIG: Monitoring Your Community During the Holidays
18 Dec 2015Community management is a role that demands 24/7 attention toward the players, especially during the holidays when the community is most likely playing your game. What do you do when everyone else is out of the office and you are alone to partrol the player gauntlet?
The reality of the holidays is that they can be as much work for you as normal office hours, at least if you are not prepared for dealing with the community remotely. You might be on a team that has no resources to hire either internal or contracted moderators from services like Metaverse Mod Squad. Here are some quick tips and resources for keeping the community in line, and your sanity in check.
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